Your first point of contact with Johnson and Johnson Vision Care will be with our dedicated customer services team. We are highly skilled, motivated and fully trained to assist you.

Your Johnson and Johnson Vision Care customer services team includes our expert, highly experienced customer care advisors who have over 40 years combined experience with ACUVUE®. Each team member is dedicated to offering a high level of customer care and also strives for excellence to ensure that you receive the perfect order.

Our dedicated team


You will receive a friendly welcome from our customer services team who will take ownership of your inquiry and deal with it in a courteous, professional and timely manner. Where possible, the team member will endeavour to help you with your inquiry in the first instance.


To contact our expert team, please email [email protected] or you can call 0800 96 535 during business hours.

Alternatively, use our contact form.