Customer CareThank you for your interest in opening an account with Johnson and Johnson Vision care. If you are not currently a customer, we can assist you to open up an account with us in a just a few simple steps.

Our friendly customer services team can assist you in setting up an account with Johnson & Johnson Vision Care. Please contact them on 0800 96 535 and they will be able to support you through the process.

To begin your journey to ordering ACUVUE® Brand contact lenses, download and complete the 'New Account Form' below and either email the completed form to [email protected] or post to:

Finnish Customer Services

Johnson & Johnson Vision Care
Hanworth Road
Sunbury on Thames
Middx TW16 5LN


So that we can process your request as efficiently as possible, please ensure that all parts of the form are completed and the form is signed. We have provided a comprehensive Guide: How to Complete the New Account form to assist you with any questions. Alternatively, you can contact our Customer Service team who will be happy to provide further assistance.

Once you have submitted your completed form, one of our dedicated team will confirm that the request is being processed or will contact you for further information. New Account openings will generally take between 3 to 5 working days.