All orders will be consolidated every day with a 6pm cut off. No minimum order is required. Please see below for specific delivery information and charges.


Revenue orders

  • All revenue orders to practice will be shipped by courier and delivered in three to four working days (four to six days for Instru)*
  • All revenue deliveries of EUR 50 or more will be delivered free of charge
  • Revenue deliveries below EUR 50 will incur a small order charge of EUR 4 for telephone orders and EUR 3 for Internet orders

* Subject to stock and credit approval. Excludes Scottish Highlands.


Diagnostic lens orders will either be:

  • Shipped with revenue orders by courier, or;
  • Diagnostic lens only orders will be sent out once a week on Wednesdays

Special orders

  • Special or urgent deliveries specifically requested by the customer shall be subject to an additional postage fee of EUR 6
  • Subject to stock and credit approval.

The goods shall be at the risk of the customer upon delivery and the customer shall be responsible for insuring the goods for their full value from that time onwards.